Independent network intelligence

Nobody has time to check every market.

So we check them all, every day, and tell you which ones need attention now.

A location goes dark, slips in its market, stays there for weeks — and the first anyone hears is a franchisee on the phone.

Corporate Command Center
All locations (46)This week

Your network at a glance

Need attention11Flagged across the network this week
Not advertising9Running no paid search at all
Losing their market14Outranked by a local competitor
Longest unattended31 daysBoulder, no paid search
Locations that need attentionSorted most urgent first
TulsaListing seen 1,240 times · 11 callsCall this week
ToledoCost per lead $317 · network median $148Call this week
BoulderNo paid search running for 31 daysCall this week
DaytonCost per lead up 68% on last monthWatch
ShreveportRating slipped 4.6 to 4.2 since AprilWatch
Refreshed today · 6 more flaggedSample network

The half no report contains

1,412 searches. Nowhere in your reporting.

An agency can optimise the campaigns it runs. A platform can count the clicks it served. Neither one can see a search that never reached it.
Neither can the report it writes you.

emergency ac repair toledo
1Cardinal Air & Heating4.6 ★ · 386 reviews · Toledo, OH
2Northgate Heating & Cooling4.8 ★ · 268 reviews · Toledo, OH
3Marlowe Climate Services4.4 ★ · 190 reviews · Sylvania, OH
Your Toledo locationNot in these results. No impression, no click, no record.

This search happened 1,412 times last month in a market you operate in. Nothing in your reporting shows it, because from your account's point of view it never happened.

Written by the engine, not by us

“Only 11 people called from your listing this month — despite it showing up 1,240 times and 47 direction requests.”

That gap is costing you jobs. Your rating is 3.7 from 6 reviews, while the business ranked above you shows 380 at 4.8.

Tulsa · one of 11 flagged this week · written by the AI engine, not by us

The gap

412 reviews. Or 6.

Same brand. Same playbook. Same training.
Nothing in the reporting separates them.

That's your bottom quartile. It's what candidates find when they validate — and nothing in the reporting explains why those specific locations.

Best performersTop 5 avg 4.98
Boise5.0412 reviews
Chattanooga5.0368 reviews
Des Moines5.0301 reviews
Savannah5.0265 reviews
Knoxville4.9214 reviews
Weak performersBottom 5 avg 4.00
Montgomery4.431 reviews
Dayton4.124 reviews
Boulder4.018 reviews
Toledo3.811 reviews
Tulsa3.76 reviews

Paid search

9 aren't advertising at all.

Every paid click in those markets goes to a competitor. 3 have been dark over a month.

9 locations are dark on paid search right now.

BoulderMontgomeryShreveportSpokaneSyracuseErieDuluthPuebloYakima

Competitors

Rated 4.9. Ranked fourth.

A customer never compares your rating to perfect. They compare you to the business ranked above you.

Knoxville · #4 of 5 in its market
440Ridgeline Air
413Sequoyah Heating
266Cherokee Climate
214You
66Halverson Air

Reviews shown. Your rating is 4.9 — the highest on this street.

Why it doesn't end

Fix one market and another slips.

A competitor moves. A market shifts. Nothing on your side changed at all.
The read only stays true while somebody keeps taking it.

Conversion

Seen everywhere. Phone silent.

Being found and being chosen are different problems. They need opposite fixes.

Boise1,840shown186calls
Savannah1,490shown142calls
Wichita1,360shown38calls
Omaha1,250shown21calls

Wichita and Omaha are found as often as anyone. Almost nobody calls.

Wasted spend

Where the money went nowhere.

Money that left the account and brought back nothing at all.

LocationSpentWastedWaste
Fort Collins6 wasted streaks $2,116$490 23.2%
Sarasota3 wasted streaks $1,480$286 19.3%
Ann Arbor2 wasted streaks $910$118 13.0%
Lexington3 wasted streaks $2,760$357 12.9%
Greensboro5 wasted streaks $3,180$402 12.6%

$7,820 of $62,100 produced no inquiry last month, across the 37 locations that are running ads. The other 9 aren't running any.

When it isn't marketing

Sometimes the read clears you.

Wichita and Omaha get found. They just don't get chosen — which means the ad fund isn't the problem, and now you can prove it.

The marketing fund

Somebody will ask what it bought.

You collect it from every location. An independent read on where it went is a different kind of answer than a vendor report — and it's the one that holds up at the advisory council.

Head office sees the network. Each franchisee sees their own market. Same numbers both ways — it isn't a report card, it's the same view.

What it's for

The answer, before you're asked.

Same question, same person asking. Two different meetings.

Without it

“Let me check with the agency and come back to you.”

With the read

“These eleven markets are losing right now. Here is what we did about each one, and here is what changed.”

Vantage point

Four logins. Nobody holding the whole picture.

Each view is honest about its own work. None of them can see past it.

One login instead of four. And when a market breaks, you don't need to open it at all — the alert reaches you and the franchisee the same day.

Who's lookingWhat they can seeWhat sits outside it
Your agencythe campaigns it runsevery market it doesn't
Your listings platformthe profiles it managesthe markets it never touched
Your AI agentsthe work they did for youwhether it was the right work
Refranchisedwhat a customer seesnothing — we run none of it

Check any finding yourself in thirty seconds. That is the point.

Every other view is either a tool you have to run or an agent that acts. We produce the conclusion and touch nothing. This is not a claim about anyone's honesty — it is a claim about vantage point.

The demo

Easier to show than explain.

Thirty minutes on the platform — the corporate view, a franchisee view, and what the engine writes. We read three of your markets first and bring what we find.

Pick a time on the next screen. Bring whoever owns the number.

No obligation · Nothing to prepare

Built on the method in Refranchised by Scott Mounce — twenty-five years running businesses, fourteen building marketing across multi-location brands. More about Refranchised › Ask for a copy ›

Opening the calendar.

Pick any time that suits you. If the calendar didn't load, open it here.